We’re committed to getting your CREOFFEE in your hands as quickly and smoothly as possible. Here’s everything you need to know about shipping with us!
Shipping Within Australia 🇦🇺
We currently ship Australia-wide via trusted carriers such as Australia Post.
| Shipping Option |
Estimated Delivery Time |
Cost |
| Standard Shipping |
2–8 business days |
Flat rate: $9.95 |
| Express Shipping |
1–3 business days |
Flat rate: $14.95 |
| FREE Shipping |
Orders over $140 |
FREE |
All orders are dispatched from our HQ within 1–3 business days of purchase.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your delivery in real time.
International Shipping
At this time, we only ship within Australia. Stay tuned, global drops may be on the horizon.
Shipping Issues or Delays
If your order hasn’t arrived within the expected window or you believe it may be lost in transit, email us at contact.creoffee@gmail.com and we’ll sort it out.
Incorrect Addresses & Returns to Sender
Please double-check your shipping address before completing your order. If a package is returned to us due to an incorrect or incomplete address, we’ll contact you to arrange re-shipping (additional shipping fees may apply).
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll make it right.
CREOFFEE is not liable for delays or issues arising from adverse reactions or misinterpretation of product claims once shipped. Please ensure suitability before purchasing.
